Legal
Privacy Policy
Effective July 11, 2026
Indigo Towing & Recovery(“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through our website, how we use it, and the choices you have. By using our site or contacting us, you agree to this policy.
Information we collect
Information you give us. When you submit our contact form or reach out, we collect the details you provide — your name, phone number, your location or vehicle details, and your message. We use this to respond and provide towing and roadside services.
Information collected automatically. We use simple, privacy-friendly analytics that do not use tracking cookies. This may include the pages you view, actions such as tapping the call button, your device type, your approximate location (city/region derived from your IP address — not a precise location), and how you arrived at our site (for example, a search engine or a link). We do not use this information to identify you personally, and we do not sell it.
How we use your information
- To respond to your request and dispatch towing or roadside assistance.
- To contact you about your request by phone, text, or email.
- To operate, understand, and improve our website and services.
- To keep records for legitimate business and legal purposes.
How we share your information
We do not sell your personal information. We share it only with trusted service providers who help us run our business — such as our website hosting, email delivery, and database providers (for example, Vercel, Postmark, and Neon) — and only as needed to provide our services. We may also disclose information if required by law or to protect our rights and safety.
Data retention
We keep the information you submit for as long as needed to serve you and for reasonable business and legal purposes, after which it is deleted or anonymized. You can ask us to delete your information at any time (see below).
Your choices & rights
You can request to see, correct, or delete the personal information you've given us. To make a request, contact us using the details below and we'll take care of it.
Children's privacy
Our website is not directed to children under 13, and we do not knowingly collect information from them.
Changes to this policy
We may update this policy from time to time. When we do, we'll post the new version here and update the effective date above.
Contact us
Questions or requests about your privacy? Reach Indigo Towing & Recovery at:
Indigo Towing & Recovery
2201 Knox St, Uvalde, TX 78801
Phone: (830) 900-7115
Email: dispatch@itruvalde.com